BeonBet Privacy Policy

Information We Collect

We collect personal information such as your name, email address, date of birth, and contact details when you register an account or contact us. We also gather usage data including your IP address, device information, and betting activity to provide our services. Financial details like payment information are collected for transactions, and we may collect sensitive information such as identification documents for verification purposes where required by law. This information is collected directly from you or automatically through our website and app.

How We Use Your Information

We use your personal information to create and manage your account, process deposits and withdrawals, and facilitate betting and gaming services. It enables us to personalise your experience, send promotional communications (with your consent), and improve our platform through analytics. We also use it to comply with legal obligations, prevent fraud, and ensure responsible gambling practices. Your data helps us verify identity and age in line with Australian regulations.

Information Sharing

We do not sell or rent your personal information to third parties. We may share it with service providers such as payment processors, hosting companies, and fraud detection services under strict confidentiality agreements. Disclosure occurs only as required by law, for regulatory compliance, or with your consent.

Data Security

We implement robust security measures including encryption of sensitive data, secure servers, and firewalls to protect your information from unauthorised access. Access to personal data is restricted to authorised personnel only on a need-to-know basis. Regular security audits and updates ensure compliance with industry standards. While we take reasonable steps to safeguard your data, no system is completely secure, and we encourage you to use strong passwords.

Your Rights

Under the Australian Privacy Principles, you have the right to access, correct, or delete your personal information by contacting us. You may request details of the personal information we hold about you and how it has been used. For EU residents, GDPR provides additional rights including data portability and objection to processing. We will respond to requests within a reasonable time and free of charge unless excessive.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise content. You can manage cookie preferences through your browser settings or our cookie consent tool. Essential cookies are required for site operation, while others help with analytics and advertising.

Contact Us

For privacy concerns or to exercise your rights, please contact our Privacy Officer. We will address your query promptly in accordance with our obligations.

Email: [email protected]